Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

Terms & Conditions

Maecenas faucibus mollis interdum. Aenean lacinia bibendum nulla sed consectetur. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec id elit non mi porta gravida at eget metus.

Terms & Conditions

Welcome to This is For Your Bath
These terms and conditions outline the rules and regulations for the use of This is For Your Bath's Website.  
This is For Your Bath is located at: 
Unit 1/64 Callway Street Wangara, PerthWestern Australia - 6065, Australia
    
    When you place your order, we do ask for your transactional information (e.g. name, address, email address). Please be assured that your details are secure and safe.

To fulfil our obligations to you under these On-line Shopping Terms and Conditions we communicate with you by e-mail and by posting notices on the Website. You agree to receive communications from us electronically and that electronic communications will satisfy any legal requirement for communications to be in writing.

When you place an order to purchase we will confirm receipt of your order by sending you an email summarizing the details of your order ("Order Confirmation E-mail"). We accept your order only when we send an e-mail confirming that we have despatched the items in your order ("Despatch Confirmation E-mail"). The contract between us is formed at the point we send the Despatch Confirmation E-mail in respect of those items mentioned in the Despatch Confirmation E-mail. If your order contained a number of items and the Despatch Confirmation E-mail mentions on some of them, those items which have yet to be despatched to you do not form part of that contract.

Colours, specifications and dimensions of products We have made every effort to display the colours, specifications and dimensions of items on the Website as accurately as possible. Regarding to our handmade products, each handmade product can vary sometimes in colour.  The colours you see will depend on screen colour and often can vary when making the handmade products as some colours can vary slightly when its handmade but they smell fantastic. We may from time to time vary the dimensions, specifications and quantities of items displayed on our Website.

We also ask you read all the ingredients on the website for each item. If you have sensitive skin, do a patch test before using. This can be done by using a small amount of the product and adding it to a sink or bowl of warm water. Please ensure your bath is clean before and after use. This will prevent any of the micas and colours from clinging to the walls of the bath. 

You are able to pay for the items which you order online by Paypal, bank transfer or credit / debit card securely via SecureCardPayments/Stripe.

Cancellations If you wish to cancel your order, please contact our Customer Services Department. As we try to process orders immediately it may not always be possible to prevent an order from being despatched. If your order has already been despatched you may return the items to us in accordance with our Returns Policy (below).

As soon as we receive notice of your cancellation of an item we will refund the relevant part of the purchase price for that item together with the item's normal postage charge We cannot refund any priority, express or courier component of the postage charge. This only applies if the order is cancelled prior to despatch

These are made within 5 working days from point of order. Specific day delivery to AUS addresses.  These are made by midday Tuesday to Friday subject to availability, 48 hours notice is required.

Please note that if you order a number of items for delivery to the same address, they may be despatched separately and we cannot guarantee delivery on the same day unless specific day delivery is selected. However we are unable to guarantee delivery will be made by the one courier visit.

We make every effort to despatch items on time.  As a variety of our products are also handmade they may take a little longer for delivery times because of handmaking procedures.   If we are unable to deliver the items within your chosen arrival period, we will aim to contact you to discuss your options and despatch as soon as possible.

If the items are not delivered within the time period we specify in the Confirmation Email, please contact our Customer Services Department..

Delivery occurs when the items are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Should you specify at point of order that goods are left with a neighbour, this is done so at your own risk. All goods must be signed for upon delivery.

Returns Items damaged in transit: If you take delivery of a package from us and the contents have been damaged in transit, we will exchange the damaged items without charge to you provided you return the damaged item(s) to us within 30 days of taking delivery.

Defective items You have the right to return a faulty item within 28 days.

Incorrect Items If we have sent you an incorrect item, please notify our Customer Services Department as soon as possible or within 28 days and return the incorrect item to us and specify the correct details in writing. If you would like us to replace the incorrect item with the item you ordered we will send you the correct item as soon as possible or alternatively we will refund the item once it has been returned. We will not charge you for the incorrect item and we must have the incorrect item returned before investigating.

Please return any incorrect item to our address, we will replace or refund you for the incorrect item upon receiving the returned goods.

Until you return items to us you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for returned packages damaged during transit back to us. It is your responsibility to wrap products adequately to prevent damage.

 Events beyond our reasonable control. We will not be responsible to you for any delay or failure to comply with our obligations under these On-line Shopping Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.  

We reserve the right at any time to make changes to this Website, these On-line Shopping Terms and Conditions, Privacy Statement and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the Website or order items from the Website. Changes which we are required to make by law could apply to orders which you have already made. If any of the terms and conditions forming the contract between us are deemed invalid, void or unenforceable for any reason, it will be deemed severable and not affect the validity and enforceability of the remaining terms and conditions.